Reference Dringenberg GmbH
What began more than 80 years ago is now one of the largest producers of factory equipment and in-vehicle equipment in Germany. On more than 28,000 m² of production area, they manufacture an extensive product range that sets standards. Their manufacturing know-how is the basis for quality products, which is the reason for the good reputation of the Dringenberg brand.
The success story at a glance
Requirements and goals
- To connect field staff (front office)
- Enable the processing of sales projects with activities
- Integrated duplicate checking
- Ensure consistent data for both the front and back office teams
- Connect to ERP infor
- Mobile access
- Multitenancy for subsidiary companies
Benefits and advantages
- Allows information to be found quickly - throughout all processes from an enquiry to an order
- Improved communication between our front and back office teams
- Enabled our front office team to access ERP data (360 degree view) via the CRM
- Information always current and available at any time (mobile access)
- Clearly structured and easy to use
- Self-administration of the system and integration to infor
- User management and external access rights can be applied at the most detailed level
- System can be customized without requiring programming knowledge by using the Form Designer
Industry
Building/ConstructionsCustomer since
2014Website
www.dringenberg.comSupporting partner
aptus IT GmbH, BacknangCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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