Every year, the magical glow of the holiday season brings a special significance to our relationships – both personal and professional. During this enchanting, yet often busy time, we cherish moments spent with family and enjoy a glass of mulled wine with friends and colleagues.
As we look back on an eventful year, we want to say thank you for the many inspiring conversations and meaningful encounters.
Events: Personal meetings are always the best
We love creating special moments to strengthen personal connections with customers, prospects, and partners. Our aim is to share our expertise and experiences in digitalization, CRM, and customer centricity through face-to-face interaction.
One of our 2024 highlights was the We.Network premiere on March 15at the ZKM | Center for Art and Media in Karlsruhe. Another standout was the groundbreaking Customer Centricity Forum on June 30. It offered a platform to exchange creative ideas and revolutionary tools for exciting customer relationship management and a fair.digital future. The CAS Innovation Festival on June 7, a highlight of Karlsruhe’s night of digitalization, inspired with innovative insights into the evolving digital landscape.
For us, it is not just about hosting events, but the love of travel and connecting with diverse people at trade fairs worldwide, offering CAS CRM expertise for sustainable success across borders. From April 22 to 26, 2024, our digitalization experts attended the world’s largest industrial fair, Hannover Messe, to showcase the latest trends and the powerful CRM + AIA® solutions, CAS genesisWorld and SmartWe, designed for inspiring business relationships and sustainable growth.
We visited and presented our solutions at about 20 events and trade shows like:
- E-Show Barcelona on May 13 and 14, 2024
- We Make Future Bologna on June 13-15
- Tech Show Madrid on October 16-17, 2024
- DATA EXPO Utrecht on September 11 and 12, 2024
To bring CAS CRM solutions to the world, a strong network is essential. From September 26–27, 2024, the global CAS Partner Community gathered at Lavazza in Turin, Italy for the first international Global Partner Conference abroad. Packed with positive energy and fresh insights, the event showcased the new x16 version of CAS genesisWorld, setting the stage for successful and future-proof relationship management.
Never stop learning: knowledge compact and entertaining
To support your CRM and digitalization projects, we’ve recorded helpful tips & tricks for your everyday life with CRM and produced informative, entertaining XRM-Talks with experts from various fields. This valuable knowledge is available to you anytime and free of charge. Explore the tutorials in our Info Center or visit the XRM-Talks media library.
Additionally, our CAS TrainingCenter offers over 40 online courses on CAS genesisWorld -perfect for newcomers or those looking to enhance their CRM skills. As part of our special offer, your employees can enjoy free access to the CAS TrainingCenter until the end of 2026.
Staying ahead: revolutionary technologies for customer-centric processes
The rapid rise of AI, machine learning, and automation unlocks new opportunities for businesses to reshape their strategies and CRM.
The new x16 version of CAS genesisWorld embodies cutting-edge technology for thriving relationships and a fair.digital future. Smart features, intuitive dashboards, and intelligent assistants like the Business Process Automation Assistant streamline daily tasks and empower you to deliver personalized service across the entire customer journey – ensuring exceptional relationships.
CAS Software's commitment to continuously improving CAS CRM software solutions has been validated by earning first place in the innovation ranking by the SZ Institute (Süddeutsche Zeitung) and Creditreform. This recognition highlights CAS Software’s exceptional innovation and passion for shaping a digitally sovereign future.
Our innovations foster personal experiences in a fair.digital environment, strengthening customer relationships while building trust and loyalty for meaningful fan connections.
However, the greatest reward for us is customer satisfaction. We are thrilled to be awarded the title of one of Germany’s customer champions 2024 for CAS Software and SmartWe World by 2HMforum. GmbH, honoring outstanding customer relationships and a high fan quotient. This recognition reinforces our mission to champion customer centricity through our CRM solutions and personal interactions.
Inspiring stories and partnerships
A wealth of new references and success stories sparks excitement and inspiration for CRM projects and advancements. We deeply thank you for your trust and exceptional collaboration.
We are grateful for the respectful, level partnerships and the palpable sense of unity we share with our customers and CAS partners worldwide. These strong connections and personal relationships drive us to keep pace with rapid developments and grow sustainably. Above all, trust, respect, and appreciation remain our top priorities.
Looking ahead with joy, we wish you a wonderful holiday season, a magical Christmas, and a successful start to 2025. May the new year bring creative ideas, positive energy, and inspiring relationships. Let’s shape the future together – we look forward to seeing you again in person!
CAS genesisWorld x16 – revolutionary technology meets human values
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Do you have any questions?
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Our experts will be happy to help you by phone or e-mail. In our Info Center, you will also find practical tips and more detailed information on current CRM topics.
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Tel: +49 721 9638-188