Reference SEFE Energy GmbH
SEFE is actively involved in the energy value chain, from procurement and trading to sales, transport, and storage. With decades of expertise in energy trading and the continuous expansion of its LNG offering, SEFE is one of the most important suppliers of industrial customers in Europe, with an annual sales volume of 200 TWh of gas and electricity. SEFE supplies over 50,000 customers, ranging from small businesses to municipal utilities and multinational corporations. Through investments in clean energy and, in particular, the hydrogen ecosystem, SEFE makes a significant contribution to the energy transition. SEFE employs around 2,000 people worldwide and is a federally owned company.
SEFE uses CAS Merlin CPQ for the efficient configuration and pricing of energy solutions. The software enables flexible product and offer design by systematically mapping complex energy products and adapting them individually to customer requirements. This allows customized offers to be created more quickly and processes to be optimized. CAS Merlin CPQ also supports the automation of sales processes and ensures greater efficiency in customer service.
The success story at a glance
Requirements and goals
- Central and transparent presentation of rules and knowledge about the offer process
- Automated creation of contracts
- Mapping of a large number of complex rules
- Simple and internal maintenance of the contract and product rules without knowledge of programming languages
Benefits and advantages
- Faster creation of contract documents
- Simple maintenance of the text modules and rules through a graphical and modern user interface
- Uniform use of always up-to-date rules and text modules
- Ensuring compliance with CI and text standards
- Multilingualism of the user interface and the text modules
- Time savings in the offer process
- Acceleration of internal workflows
Industry
Energy/SupplyCustomer since
2014Website
https://www.sefe-energy.eu/Supporting partner
CAS Software AG, KarlsruheCAS Merlin CPQ
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