Reference SMT Recycling GmbH
SMT Recycling GmbH was established in 2017, and since then it has evolved into one of the most dynamic and leading companies in the cross-border transport of solid and liquid hazardous waste in Europe. The company offers tailored solutions to meet the individual needs of its customers thanks to an international recycling network, combined with the in-depth expertise of its employees.
With CAS genesisWorld, we have software at our disposal that guarantees efficient project management. The time savings compared to previous Excel/OneNote solutions are enormous.
Tina Schmid, Authorized Signatory and Project Manager
The success story at a glance
Requirements and goals
- Enable a central solution for increasingly complex project management
- Ensure master data management
- Provide customer structure modeling
- Develop a database of recyclers
- Create invoices, connect individual data fields for controlling and monthly reports
- Allow task and time management
- Accommodate campaign management
- Implement multilingualism
Benefits and advantages
- Serves as a unified knowledge base for all employees with a 360-degree view
- Yields more accurate and faster customer interactions, enabled by centralized data storage and interaction history in a comprehensive 360-degree overview
- Significantly streamlines workflows through automated processes
- Visualizes complex workflows
- Provides time tracking at customer, project, and task levels
- Guarantees quick employee adoption due to user-friendly handling
- Allows for well-founded decision-making based on status monitoring and reporting
Industry
Industry/ManufacturingWebsite
https://www.smt-recycling.comSupporting partner
Saldo EDV-Beratung Gesellschaft mbH, St. PöltenCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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