Reference Geibel & Hotz GmbH
Geibel & Hotz GmbH has been manufacturing grinding machines in different types as well as additional equipment for these machines in Homberg (Ohm) since 1956. Today, their portfolio includes a wide range of precision surface, profile, cylindrical and rotary table grinding machines. As a reliable partner for all aspects of the grinding process, Geibel & Hotz supplies customers throughout Germany and Europe, from craft and training businesses to the automotive supply industry.
The success story at a glance
Requirements and goals
- Central address database
- Intuitive operation
- Creating individual reports and form letters
- Complete overview about processes, tasks, responsibilities, projects
- Mobile functionality
Benefits and advantages
- More transparency through central storage of information, customer dossiers and up-to-date status
- Using the faster and easier search function with different filters makes company knowledge available for all employees
- Easier communication across units, especially through a shared calendar
- Better customer focus and customer service with a 360° view on the respective customer
- Planning, executing and evaluating projects in a targeted and structured way with efficient control tools
- Up to date anytime and anywhere with mobile solutions
- Easy proximity search applying diverse filter criteria
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
We are happy to assist and support you
Our CRM experts will provide you with help and advice by phone or e-mail. Further, our Info Center contains handy tips and detailed information on current CRM topics.