Reference Bahr Modultechnik GmbH
Since 1990, Bahr Modultechnik has been an expert in the development and production of linear axes of the highest quality. Customers get the right partner for the design of the optimal system. In partnership cooperation, Bahr develops the customized solutions for the customer from the individual part to series production.
The success story at a glance
Requirements and goals
- More transparency in process organization
- Integration of the existing ERP system
- Comprehensive view of relevant customer information
- Strengthen both back and front office
Benefits and advantages
- Ensures comprehensive customer consultation and service with a 360-degree view of all the interaction data for optimal customer comprehension
- Provides overarching customer information regardless of the time or place
- Guarantees clear, well-maintained company knowledge thanks to central data management which is updated daily
- Provides significant business benefits on a day-to-day basis as well as increasing efficiency with digitally supported processes and rapid access to information
- Helps to ensure structured decision-making with the merging and analysis of customer projects, visit reports and KPIs from the ERP system
- The Reporting module helps us to discover new sales potential
- No more duplicate contact data records thanks to direct comparisons with the ERP system
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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