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2. October 2024|Innovation The fine art of customer satisfaction Freshly recovered and with renewed energy, many of us are entering a busy period after the vacation season: Year-end business is just around the corner, the projects planned for 2024 still need to … 2. October 2024|Innovation A new level of customer experience: AI in sales Whether as voice assistants such as Siri and Alexa, translation tools such as DeepL or navigation systems such as Google Maps - AI applications are now used in almost all areas of life.… 26. September 2024|Solutions CAS genesisWorld x16:
the new version is here
The new x16 version of CAS genesisWorld supports you with innovative, intelligent functions that simplify your day-to-day work for sustainable customer relationships…
10. June 2024|Innovation The future of marketing & sales – 5 Steps to a Successful We-team Whether a start-up, medium-sized company or large corporation - for every company, marketing and sales are fundamental pillars of business success.… 7. March 2024|Innovation Win-loss analysis in sales Improve your individual sales process and your closing rate by identifying not only your strengths and weaknesses, but also the reasons for the success or failure of a sale.… 7. March 2024 Cloud CRM as part of the future strategy at mk Technology Group The mk Technology Group is one of the leading suppliers of profile and conveyor technology as well as system solutions for factory automation. After the CRM solution developed in-house had become … 8. December 2023 New CAS TrainingCenter In recent weeks, we have launched the CAS TrainingCenter for CAS CRM customers. On the digital knowledge platform, we provide valuable and practical know-how about CAS genesisWorld quickly, easily … 7. December 2023 The magic of Advent The Advent season enchants us once again with lovely street decorations and atmospheric lights as well as the smell of cookies and sweet mulled wine. In this magical spirit, we take a moment to … 7. December 2023 Increase company growth with Corporate Happiness The success of companies is measured in balance sheets, annual reports and key figures – but what about the company's non-measurable success factors? What role do satisfied employees, good team … 7. December 2023|Corporate News Best customer satisfaction with top results for CAS Software With top marks and an outstanding total result, CAS Software shines in the recently published "CRM in Practice 2023/2024" Trovarit AG satisfaction survey.… 7. December 2023 Improving address quality – consistant, complete, simple and fast Address quality is a particular challenge for many companies: duplicate, incorrect and incomplete customer data is not uncommon and data maintenance is often perceived as a chore.… 7. December 2023 COG optimizes customer service with CRM The C. Otto Gehrckens GmbH & Co. KG (COG for short) is a leading supplier of elastomer seals and O-rings. From the pizza oven to the space station: The O-ring is used in almost every industry, …