CRM Consulting 

Individual CRM consulting from a team of experts

We tailor our CRM consulting to suit your requirements, regardless of whether you are looking for suitable products, smooth CRM roll-out or you are interested in a specific CRM project. Our team of experts will work with you to discover what the key issues are for you and your business and will show you what potential solutions will look like. CRM consulting that puts you in good hands.

End-to-end support for your CRM roll-out

For us, Customer Relationship Management means so much more than just providing you with a suitable software solution. We support you throughout the CRM roll-out to ensure that your company processes are systematically and consequently aligned with sustainable customer management. Because it is only the effective management and care of customer relationships that contributes to increased customer satisfaction and long-term company success.

Range of our CRM consulting

Our CRM consulting includes all the relevant aspects of Customer Relationship Management, here are a few examples:

• Analysis of your CRM goals and the presentation of suitable products based on this.
• Support for a smooth CRM roll-out through the CAS Project Method
• Tailor-made training courses and workshops run by us in house or, if you prefer, on site with you.
• Customization and further development of your software solution (for example, interface implementation)
• Support for CRM Project management

Free webinars complete our professional CRM consulting

Our free CRM webinars complement our comprehensive CRM consulting and offer you an excellent overview of the topic of customer relationship management. Take part in our webinar "Getting started with CRM" and find out what is behind the term CRM, what opportunities professional customer management opens up for your company, which processes can be optimized and in which areas of the company it makes sense to use it.