Customer-centric processes in retail
In commerce, strong and long-term customer loyalty is key: Here, those who offer a service that exceeds customer expectations and addresses them precisely in marketing and sales score points.
With suitable offers and outstanding service, you can create truly unique selling points. Digitally networked processes give you transparency in terms of demand, potential, purchasing structures and the market environment. At the same time, you can organize your product range, all data and business processes simply, smartly and intuitively.
Requirements of commercial enterprises
Clearly defined processes
Everything in view from quotation to orderMobile working
Full data access in the office and in the fieldEffective sales
You fully utilize all potential and opportunitiesOur solution for your success
An optimal tool for satisfied customers
Inspire your customers, suppliers and business partners with reliability, service and targeted communication. A central customer dossier offers you a 360-degree view of all activities, from the initial offer to special requests and complaints management. The result: optimal support, long-term relationships, efficient teamwork and a real competitive advantage.
CAS genesisWorld offers you the flexible solution that fits your industry perfectly.
CRM success stories
Customer voices
With CAS genesisWorld we have a centralized system with which we can analyze and link all relevant customer, supplier, product and statistical information. Two Visions takes the time to guide us step by step into the (digital) future.
Daphne van der Hoeven, Commercial Assistant, Evanthia BV
Our employees are very impressed with CAS genesisWorld, particularly the improvement in communication and instant access to key information.
Tom Heidenreich, Managing Director of Nomadic Display, Nomadic Display GmbH
CAS genesisWorld provides our company with the optimal way of handling all information that is created across the whole product cycle so that we can store, manage and access it whenever we need to. This gives us immediate access to all relevant information at any time and we can ensure that company knowledge is stored sustainably.
Hans-Jörg Boltjes, CEO, ERBO GmbH
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Customer support
Phone: +49 721 9638-188